FAQ
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What materials are your products made from?
Materials vary by product. Every product page lists that item's own materials, dimensions, and care details, so you can see exactly what you're choosing.
Are all Bamvello products plastic-free?
Materials vary by product; please review each product's materials and packaging details.
How should I care for bamboo products?
As a general rule, hand wash bamboo pieces in warm, soapy water, dry them thoroughly, and avoid soaking or the dishwasher. Always follow the care instructions on each product page, as they're specific to that item.
How do bundles work?
Our kits bring complementary items together as a single product, so you can start a new routine in one step. Each kit's product page lists exactly what's included and its price.
Where can I find shipping and returns information?
Shipping options and costs are shown at checkout. You'll find the full details on our Shipping policy and Refund policy pages.
How can I contact you?
Send us a message through our contact page and we'll get back to you.